I’m a Technical Enablement & Product UX Designer specialising in complex platforms where usability, adoption, and clarity matter more than surface-level design.
Background
My background spans learning systems, UX, and visual communication. I’ve spent years working in environments where users must not only access information, but understand and apply it correctly.
I’ve designed enablement and UX systems supporting 39,000+ users across Australia and New Zealand, collaborating closely with subject-matter experts to translate complexity into usable, scalable solutions.
How I Work
I focus on:
- Clarity over aesthetics
- Adoption over documentation
- Systems over screens
- Real constraints over idealised UX theory
My work sits at the intersection of enablement, UX, and platform usability.
Tools & Capabilities
- Information Architecture & Accessibility
- Enablement & Learning Systems Design
- Product UX (Complex & Enterprise Workflows)
- Figma
- HTML / CSS
- Drupal & WordPress
- LMS & H5P Integration
Enablement Systems
I design structured enablement experiences that help users move from confusion to confident use — including interactive learning, onboarding flows, and task-based guidance for complex platforms.
Product UX for Complex Workflows
I focus on usability, clarity, and decision-making in environments where users must understand systems, not just interfaces — such as enterprise, regulated, and multi-step workflows.
Collaboration & Translation
I work closely with subject-matter experts, engineers, and stakeholders to translate complex requirements into experiences users can actually understand and apply.
I’ve worked with:
- Tertiary education providers across Australia and New Zealand
- Platform and content teams operating at scale
- Subject-matter experts in complex domains
My work supports thousands of users across regulated and high-impact environments.
View Cloud & Cybersecurity Enablement System Case Study
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